Privacy Policy

Our contact details

Name: Andrew Iwanoczko

Address: Arlington House, West Station Business Park, Spital Road, Maldon, Essex, United Kingdom, CM9 6FF

E-mail: hello@callala.co.uk

Privacy notice completed: 19.02.2022

 

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics:

• Name

• Email address

• Company name

• Phone number

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reason:

From the contact page, so we can get in touch (at your request)

We use the information that you have given us in order to contact you to discuss business needs and potential collaborative working.

We will not share this information with external parties.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

- Your consent. You are able to remove your consent at any time. You can do this by contacting hello@callala.co.uk

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How we store your personal information

Your information is securely stored in our CRM system, Pipedrive

We keep name, contact and company information for 10 years. We will then dispose of your information by removing it from the CRM.

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Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@callala.co.uk if you wish to make a request

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@callala.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk